Yes. You can choose a certain time in the following time frame, from 7:30AM to 8:30PM.

We always put our best efforts in making sure that your goods will be delivered promptly. However, delivery time might be affected due to objective reasons like bad weather, traffic congestions, etc. In case that our shipper cannot arrive on time, please contact us via our hotline.

Our shipper will get the cake back to Jeremy's Kitchen. You will need to contact us for the latter delivery and make sure to pay for both 2 times of shipping fees. If you don't contact us to get the cake on the same day, your delivery will be canceled and we shall not return your payment.

Please contact us at least one hour in advance to alter your delivery information so that we can re-arrange the delivery route for you. We won't be able to adjust this if you make a rapid change.

Please understand that we will be unable to provide additional assistance in this case because it is unclear if the cause is the fault of the shipper or occurs after the order has been handed over to the customer. As a result, we always advise you to check the cake as soon as you receive it.

You have the right to refuse to receive the cake and call us hotline for the best support.

You can order through:

• Facebook: https://www.facebook.com/jeremyskitchenvn
• Instagram: https://www.instagram.com/jeremyskitchenvn/
• Hotline: 0935 155 085
• Grab: Jeremy's Kitchen (cake orders are unavailable )

We recommend that you book 1 day in advance to have a wide selection of cakes. If you need it urgently during the day, please contact us 4 hours before receiving the cake and within the following time frame: . However, types of cake may be limited and not all types are available.

You can come see and buy directly from Jeremy's Kitchen for the dessert, American comfort food, and drinks.In terms of the cake line, we currently only accept pre-orders and do not have any cakes in stock. Thanks for your understanding.

We currently accept direct payment and transfers for orders.

Please contact us at least 24 hours in advance to ensure that the ingredients are available. If the ingredients are still available, we will adjust the cake to your request, but we cannot guarantee this; we appreciate your understanding.

Please inform us at least 24 hours in advance if you wish to cancel your order. The paid money will be saved and used to your next order. If you contact us after 24 hours, your order has already been produced, and we will be unable to assist you in canceling your order.

Because our cakes are made with fresh ingredients and do not include preservatives, please store them in an airtight container in the refrigerator (friendly reminder: do not put them in the freezer). Cakes that are properly preserved can be used within three days.